Terms & Conditions

Welcome to Artemis, owned and operated by Thread Story India. By accessing or using our services through this website, you agree to be bound by the following terms and conditions ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use this website.

1. About Us: Thread Story India is engaged in manufacturing and selling of handcrafted products to end customers.

2. Privacy: Protecting your privacy and the confidentiality of your information is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

3. Use of the Website: You are responsible for the accuracy and completeness of the information you provide during the use of our website. You agree to keep your device(s) safe and not to allow unauthorized access.

4. Updates and Communication: We may send you SMS or email updates/offers unless you opt out. You can opt out at any time by contacting us.

5. Returns and Refunds: We accept returns only for damaged or incorrect items. Please notify us within 24 hours of receiving the delivery and provide photographic or video evidence of the issue.

6. Disclaimer: While we take due care, we do not guarantee the accuracy or completeness of the information on this website. We are not liable for any loss or damage resulting from your use of this website.

7. Limitation of Liability: We will not be liable for any loss or damage unless caused by our breach of legal duty. Our maximum liability is limited to the cost of the products purchased or services availed by the customer.

8. Third Party Rights: These Terms are intended for the benefit of the parties involved and confer no rights on any third party.

9. Intellectual Property: All content on this website is owned and controlled by Thread Story India and may not be reproduced or distributed without our prior consent.

10. Governing Law: These Terms are governed by the laws of India, and Any disputes will be settled through arbitration in India.

11. Acceptance of Terms: By using our website, you agree to these Terms and our Privacy Policy. We reserve the right to refuse service to any customer at our discretion.

If you have any questions or concerns about these Terms, please contact us.  Thank you for choosing Artemis.