Our beautifully designed products are dispatched from our workshop located at Idar, Gujarat.
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?
Slight variations in pattern layering and color (due to device resolution and camera differences) might occur between our handcrafted products and website images. This adds a touch of individuality to each piece, making yours truly unique!
Do you restock out-of-stock products?
 
Do you restock out-of-stock products?

We focus on offering fresh designs in each batch, so we don't typically restock the same product once it's sold out.

However, we understand you might have fallen in love with a particular piece! If you're really interested in an out-of-stock item, feel free to reach out to us via email or WhatsApp. We'll do our best to see if we can restock it or offer a similar alternative.

How can I check the status of my order?

As soon as your order is dispatched, you will receive an email or SMS notification containing your tracking information. You can use this tracking information to monitor the status and whereabouts of your shipment in real-time.

What is the estimated delivery time for order?

Orders shipped within India generally arrive at their destination within 5-8 working days. However, please be aware that delivery times may vary based on the shipping address and courier service availability.

Although we strive for timely delivery, approximately 10% of orders may experience delays due to unforeseen challenges. Factors such as weather conditions, public holidays, or logistical issues may occasionally impact delivery schedules. Your understanding in such situations is greatly appreciated.

What happens if my order doesn't arrive within the estimated timeframe (over 15 business days) or appears to be lost in transit?

If your order hasn't arrived within the estimated timeframe (over 15 business days), or you believe it might be lost in transit, please contact us immediately. We'll promptly track your package with the courier and follow up to expedite delivery.

In case the courier company confirms the package is misrouted or lost, we'll discuss replacement options with you to ensure you receive your order as soon as possible.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS