FREQUENTLY ASKED QUESTIONS
We focus on offering fresh designs in each batch, so we don't typically restock the same product once it's sold out.
However, we understand you might have fallen in love with a particular piece! If you're really interested in an out-of-stock item, feel free to reach out to us via email or WhatsApp. We'll do our best to see if we can restock it or offer a similar alternative.
As soon as your order is dispatched, you will receive an email or SMS notification containing your tracking information. You can use this tracking information to monitor the status and whereabouts of your shipment in real-time.
Orders shipped within India generally arrive at their destination within 5-8 working days. However, please be aware that delivery times may vary based on the shipping address and courier service availability.
Although we strive for timely delivery, approximately 10% of orders may experience delays due to unforeseen challenges. Factors such as weather conditions, public holidays, or logistical issues may occasionally impact delivery schedules. Your understanding in such situations is greatly appreciated.
If your order hasn't arrived within the estimated timeframe (over 15 business days), or you believe it might be lost in transit, please contact us immediately. We'll promptly track your package with the courier and follow up to expedite delivery.
In case the courier company confirms the package is misrouted or lost, we'll discuss replacement options with you to ensure you receive your order as soon as possible.